In this live session, Madhukar Govindaraju, Executive Advisor, Cloud, Data & AI Solutions, and Lakshmi Chandra, Senior Solutions Engineer at Celestial Systems, will showcase how Generative AI is revolutionizing customer (CX) and employee experiences (EX) in financial services. Discover how AI-powered automation, data unification, and real-time analytics can drive operational efficiency, enhance customer engagement, and unlock new growth opportunities.